Refund & Cancellation Policy

1. Introduction

This Refund & Cancellation Policy explains the terms and conditions applicable to cancellations, refunds, and related charges for bookings made through BOOKINGSSERVICE.COM.

BOOKINGSSERVICE.COM operates as an independent travel agency. Refund eligibility may depend on the specific airline, hotel, travel service provider, fare rules, booking conditions, and applicable cancellation policies.

2. Booking Cancellation

Cancellation requests must be submitted through our customer support team or through the booking process provided by BOOKINGSSERVICE.COM.

Cancellation charges may apply depending on the fare rules and cancellation conditions of the applicable airline, hotel, or travel service provider.

3. Refund Eligibility

A refund may be available when:

• The selected fare or booking is refundable.
• The applicable supplier approves the refund.
• The booking is cancelled within the permitted cancellation period.
• The supplier cancels or significantly changes the service and provides a refund option.

4. Non-Refundable Bookings

Certain airline fares, hotel reservations, promotional offers, and other travel services may be non-refundable. In such cases, BOOKINGSSERVICE.COM may not be able to provide a refund unless the applicable service provider authorizes one.

5. Processing & Service Fees

Applicable service fees, processing charges, cancellation fees, or administrative charges may be deducted from the refundable amount where permitted by the applicable booking terms.

6. Refund Processing Time

Once a refund has been approved, processing time may vary depending on the airline, hotel, supplier, payment processor, bank, or other service provider involved in the transaction.

The time required for the refunded amount to appear in the customer's account may also depend on the customer's bank or payment provider.

7. Refund Method

Approved refunds will generally be processed using the original payment method used for the booking, subject to applicable payment provider and supplier rules.

8. Special Circumstances

In circumstances such as flight cancellations, schedule changes, natural disasters, government restrictions, or other events affecting travel services, refund options may be determined by the relevant airline, hotel, supplier, or travel service provider.

9. Customer Responsibility

Customers are responsible for reviewing the applicable fare rules, cancellation conditions, booking terms, and refund restrictions before completing a reservation.